Source: The Florida Attorney General's OfficeWhen you apply for a loan, credit card or other account, lenders will check your credit to determine what amount they are willing to lend, what the interest rate will be and other terms of the loan.
What is a credit report?
A credit report can be a…
On July 14, 2017, national retailer Alfred Angelo filed Chapter 7 bankruptcy and closed its Delray Beach, Florida headquarters and 61 stores across the country. Information for consumers affected by Alfred Angelo’s closing is provided below.
Dresses and accessories order statusDresses…
Click the links below to explore tips on how to protect yourself when purchasing, renting or maintaining a vehicle.
Auto Repair Fraud
Automobile Repossession
Buying a Car…
Click the links to explore tips across all consumer protection topic areas.
Advance Fee Loans
Advertising and Purchases
Automobile Repair Fraud…
Claim Form for Dollar Thrifty Toll Charges From January 1, 2011 to January 7, 2019
If you rented a car from Dollar or Thrifty during the time period of January 1, 2011 through January 7, 2019 and were charged for PlatePass or toll fees, you may be eligible for a refund of the PlatePass or toll…
Florida Attorney General Ashley Moody issues Consumer Alerts to inform the media and the public of emerging scams, new methods used to commit fraud, trends in consumer complaints, or any other deceptive practices utilized to take advantage of Floridians. Consumer Alerts are designed to help…
Pursuant to Florida statutes § 16.617(5), the Statewide Council on Human Trafficking is required to submit an Annual Report to the Florida Legislature.
2019 Statewide Council on Human Trafficking Annual Report
2018 Statewide Council on Human Trafficking Annual Report
2017 Statewide Council on…
In 2019, Attorney General Ashley Moody launched an app called No Scam to help consumers quickly and effectively report price gouging during a declared state of emergency. No Scam is an app designed to help consumers report allegations of price gouging in real-time and allow information on…
How to Protect Yourself: Reverse Mortgages
Source: The Florida Attorney General's Office
A reverse mortgage allows consumers 62 or older to supplement their income by converting home equity into cash. While reverse mortgages may sound like a great deal, they are not suitable for everyone.…
The state of Florida is home to more than 90,000 active and reserve members of the Armed Forces and more than 1.5 million veterans. Unfortunately, these military members and their families are not immune to the deceptive practices and scams of unscrupulous businesses and individuals. This guide…
What is a Foreclosure "Rescue" Scam?
How do I know whether a foreclosure modification company is legitimate?
Do I need to stop paying my mortgage in order to qualify for a loan modification?
I paid money to a company several months ago and now they are no longer answering their phones or…
Consumers who are considering to conduct business with a timeshare resale or recovery company should research the company through:
The Florida's Attorney General's Website
Florida Secretary of State Division of Corporations
Better Business Bureau
Florida Department…
Even though it is seen as a vacation-use product, selling a timeshare usually involves the same steps involved in selling real estate, such as a house. Before selling your timeshare, make sure that you have your paperwork in order. The following checklist should help:
the name, address, and…
Florida Statutes 721.05(44) defines “Resale Service Providers” if the telemarketing company is offering resale brokerage or advertising services.
Florida Statutes 721.20 (9)(a) provides disclosure requirements for Resale Service Providers. The written disclosure to consumers must contains a "…
THE OFFICE OF THE ATTORNEY GENERAL’S ROLE REGARDING THE DEEPWATER HORIZON OIL SPILL
As it has done since immediately after the Deepwater Horizon explosion, the Florida Attorney General’s Office continues to play many key roles on behalf of the State of Florida and in the public interest. These…
AN OVERVIEW OF THE OIL SPILL CLAIMS PROCESSES
The Attorney General’s Office provides the following information as a brief overview of the currently available claims processes. The Attorney General’s Office cannot offer legal advice to private citizens and nothing below should be…
Attorney General Bondi formally entered a landmark $25 billion joint federal-state agreement with the nation's five largest mortgage servicers over foreclosure abuses and unacceptable nationwide mortgage servicing practices. The proposed agreement provides an estimated $9.22 billion in relief to…
State-Federal Foreclosure Settlement
The Attorney General’s Office has established certain email boxes to be used for designated purposes in complying with Florida state court eservice requirements, pursuant to Rule 2.516, Florida Rules of Judicial Administration. These email boxes are not to be used when the assistant attorney…
The Clerk is an elected official and is constitutionally mandated to perform the functions of Clerk to the Courts, Clerk and Accountant for the Board of County Commissioners, and Internal Auditor for the County Departments.
In the role of Clerk to the Courts, the Clerk performs hundreds of court-…
The Office of Attorney General Ashley Moody is seeking civic-minded individuals for appointment to the Florida New Motor Vehicle Arbitration Board. Applications for the term commencing July 1, 2019, must be received by Friday, April 19, 2019.
The Attorney General's Office administers the…
