SPAM (Junk E-Mail)

Spam is a popular term for unsolicited commercial electronic mail. Not all spam is illegal. Florida’s law prohibits fraudulent, false or deceptive spam. Unlawful spam is a daunting problem, but through coordinated efforts of federal and state law enforcement, Internet Service Providers, and concerned citizens, we are working to address the spam invasion. Despite a coordinated approach, it will take a determined effort to truly combat spam. In the meantime, tips available for consumers may serve to heighten awareness and eliminate some negative consequences associated with spam.

• Florida’s Law: What SPAM is Prohibited?
• File A Complaint
• Tips for Reducing SPAM
  • For Internet Users
  • For Businesses with Servers
• Consumer Alerts
  • Attention - FBI E-Mail Hoax Alert!!:
    The FBI has become aware of e-mails being generated with the subject line “FBI Investigation” and implying the e-mail originated from the FBI. The e-mail requests the recipient’s assistance by purchasing merchandise via the Internet. This e-mail is fictitious, and its origin is being investigated. The FBI would never direct someone to expend personal funds in furtherance of an investigation.
  • Phishing by The Boatload:
    Internet Users Must Presume Fraud is Involved When Personal Information is Required by Email
  • Recent Phishing Attacks
    • Who is Being Targeted by Phishing Attacks?
    • Phishers also Use Viruses and Spyware in Links to Access Consumer Data
  • Protect Yourself From Phishing E-Mails
    Stop, Look and Verify
  • Precautionary Measures by Businesses
    Education and Access are Critical
• Links to FTC Publications
  • FTC spam webpage
  • FTC Consumer Alert:
    Ready to Pop Your Top Over "Pop Up Spam?" Here's How to Make it Stop (Nov. 2003)
  • You’ve Got Spam: How to "Can" Unwanted Email
  • Who's Spamming Who? Could it be You? (Jan. 2004)
  • Email Address Harvesting: How Spammers Reap What You Sow
• File Complaint with FTC