In 2019, Attorney General Ashley Moody launched an app called No Scam to help consumers quickly and effectively report price gouging during a declared state of emergency. No Scam is an app designed to help consumers report allegations of price gouging in real-time and allow information on possible violations be sent to the Attorney General’s Office immediately. The app allows consumers to attach pictures, copies of receipts and more when reporting suspected price gouging—directly from smart phones.
The Attorney General's No Scam Price Gouging App can be downloaded for free through Apple and Android stores by searching No Scam. It is available in English and Spanish. The Spanish No Scam app is available to users who have their home language set to Spanish on their cellular devices. To see No Scam in Spanish, simply change the phone’s native language to Spanish and download the app.
Proving price gouging can be complex, so having direct evidence of pricing information is important to making a case of a violation under the price gouging statute. The No Scam app makes it easy to supply this essential information often while you are still at the location where the alleged conduct is occurring.
The app will allow users in real-time to:
- Send pictures of prices on signs, online posts and products;
- Capture and report receipts and email confirmations;
- Write narratives of interactions with sellers of a good or commodity;
- Report evidence of prices of identical products by different sellers in the same vicinity; and
- Capture additional supporting documentation.
For tips on how to better report price gouging, read Tips for Avoiding Price Gouging and Gathering Gouging Evidence.
Under Florida’s price gouging statute, F.S. 501.160, it is unlawful during a declared state of emergency to sell, lease, offer to sell, or offer for lease essential commodities, dwelling units, or self-storage facilities for an amount that grossly exceeds the average price for that commodity during the 30 days before the declaration of the state of emergency, unless the seller can justify the pricing by showing increased costs or changed market conditions resulting in increased costs.
For more information about price gouging, visit our Frequently Asked Questions page.
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