Consumer Protection
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How to Protect Yourself: Unsolicited Facsimile Transmissions
Source: Florida Attorney General's Office

Increasingly, facsimile transmissions or "FAX" transmissions are being used as another medium to advertise various goods and services. The time spent in use of your FAX line and the paper used to print incoming materials costs you money. If you have requested advertising materials be sent to your FAX number, you can expect that your FAX machine and paper be used to receive the materials. However, if unsolicited advertising materials are sent to you via your FAX machine, you may not wish that your money be spent to receive the materials. If an unsolicited advertisement is FAXED to you within the State of Florida, consider the following:

Know the Law.
Florida Statute s.365.1657(1) provides: "It is unlawful for any person to use a machine that electronically transmits facsimiles of documents through connection with a telephone network to transmit within this state unsolicited advertising material for the sale of any real property, goods or services." Florida Statute s.365.1657(1) further provides that the Attorney General may file suit to stop the person from FAXING persons advertisements without their permission and to impose monetary penalties for violations of the statute.

Assert Your Rights.
If you think that someone has sent you an unsolicited FAX advertisement, sometimes a telephone call is all it takes to correct the problem. Make sure you keep a record of the date, person contacted and subject matter of each telephone contact you have with the company. If that does not work, file a complaint with the Attorney General's office in the state where the company is located. You may file a complaint with the Florida Attorney General's office online at or by calling 1-866-966-7226.