How to Protect Yourself: "800" Prefix Telephone Services
Source: The Florida Attorney General's Office
Not all “800” number telephone services are free. Some “800” numbers access information or entertainment that costs money. These companies must ask for a credit card payment, or make billing arrangements with you before providing the service.
It is illegal for “800” number calls to be transferred to “900” or “976” pay-per-call numbers, or international numbers with prefixes like “011” or “809.”
Before arranging to be billed for an “800” number service, request the company’s name and address, its rates and a personal identification number (PIN) to obtain their services.
Children are encouraged to ask for permission before calling advertised services on television and/or print.
For unauthorized charges, follow instructions included on billing statement for file a dispute.