The Attorney General’s Lemon Law Arbitration Division enforces manufacturer and dealer compliance with Florida’s motor vehicle “Lemon Law.” It also provides a forum for resolution of disputes between consumers and manufacturers that arise under the Lemon Law and operates a toll-free “Lemon Law Hotline” telephone complaint line. The Lemon Law Arbitration Division is statutorily responsible for reviewing and determining whether certification of manufacturer-sponsored informal dispute resolution programs is appropriate and monitoring the RV Mediation/Arbitration Program, an industry-sponsored dispute resolution program for recreation vehicle disputes.
For more specific information about the Florida Lemon Law, including the steps necessary to pursue a lemon law claim and a searchable list of vehicles reported as bought back by manufacturers, click here. Some coverage is different for recreation vehicles. For information about recreation vehicles, click here.
Note: The information contained within these web pages is general information and is not intended to provide specific legal advice.
- Is My Vehicle Covered?
- How the Florida Lemon Law Works
- Hearings Before the Florida New Motor Vehicle Arbitration Board
- Lemon Law Remedy Calculation Guideline
- State-certified Manufacturer Programs
- Recreation Vehicles
FORMS & REPORTS:
- Lemon Law Arbitration Program 2011 - 2013 Annual Report
- Lemon Law Arbitration Program 2014 - 2016 Annual Report
- Motor Vehicle Defect Notification and Instructions
- New Motor Vehicle Arbitration Board Request for Arbitration Form and Instructions
NEW MOTOR VEHICLE ARBITRATION BOARD CASE SUMMARIES:
VEHICLES BOUGHT BACK BY MANUFACTURERS:
ADDITIONAL INFORMATION, NOTICES & LINKS